Due Adventures

Your Time is Now!

Frequently Asked Questions

What happens to my deposit if I can no longer make it ?

Unfortunately, the deposit to secure your trip is non-refundable. Please ensure that you will be able to make the dates for the trip before you book. Understand that it is your responsibility to find someone to purchase your spot if you are looking for reimbursement.  

Do you offer a refund?

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Refunds are offered to guests up to seven days after the purchase. Although the deposits are non-refundable, we will refund your installment payment up to seven days after the single payment is made. No credits or rain checks are offered. If by any means Due Adventures cancels a  trip, 100% refund will be issued to travelers.

Can guests make additional payments? 

Yes, additional payments can be made, and we will recalculate the remaining balance and you are able to skip the next payment if you please.

 

Is travel insurance required ?

Travel Insurance is optional. While we encourage you to purchase travel insurance to secure your trip, insurance is not required. A website that we suggest when looking to insure your trip is Allianz Travel. It is one of our favorites to purchase travel insurance from. 

You are responsible to research travel insurance. We highly suggest getting flight cancellations and/or medical coverage abroad coverage. 

Who would be my point of contact after booking with Due Adventures? 

Feel free to reach out to any member of the staff at any time with questions! We can be reached on our Instagram @dueadventures or by email dueadventures@gmail.com

How does the payment plan work ?

After you submit your initial deposit, you will be responsible for the payments listed in the payment plan. Payments are due on the date listed in your payment plan schedule. We can also personalize a payment plan that fits you! Ask us how!

What happens if I am unable to make a payment on time ?

Late Payments are given a 7-day grace period. If you have not paid the installment by the end of the grace period, a $25 late fee will be accessed to the account after every late installment payment if left unpaid. If your payment is still unpaid by the due date of the next installment,  your trip could potentially be canceled.  

 

What happens to my deposit if I can no longer make it ?

Unfortunately, the deposit to secure your trip is non-refundable. Please ensure that you will be able to make the dates for the trip before you book. Understand that it is your responsibility to find someone to purchase your spot if you are looking for reimbursement.